Boost Revenue & ROMI By Up To 25% With AI-Driven Personalization

Unlock true partnership with our tailored solutions for iGaming
The Playa
Next Best Games: Lightning Roulette, Sweet Bonanza, Sic Bo
User ID 81452
The Playa
Next Best Offer: Bonus ID 7892
User ID 60483
The Playa
Identified as a potential high-value player
User ID 30542
The Playa
Assigned to Segment 5 due to behavior
User ID 85620
The Playa
Behavior segment changed
User ID 92741
The Playa
High probability of churn detected within the next 21 days
User ID 67148
The Playa
Suspicious behavior detected
User ID 73291
The Playa
Next best timeslot for contact: 22:30
User ID 94367

Personalization

is the new standard

in iGaming

Your competition isn’t just other platforms — it's every service fighting for your players' attention.

78%
of consumers are more likely to repurchase from companies that personalize
+40%
more revenue is generated by companies that personalize experiences than by those that don't
We personalize player experiences with AI in three steps
Understand
Identify naturally-formed player groups and get insights into their behavior
Detect Behavior
Spot both positive and negative player behaviors early on
Personalize
Get presets and action recommendations for personalizing your players experience
1: Understand

Identify unique player segments and behavioral profiles with AI to enhance your retention strategy

Identify unique player segments and

behavioral profiles with

AI to enhance your

retention strategy

Segment 1: Green
Segment 2: Orange
Segment 3: Red
Discovery Analytics
Initial insights into player behavior based on your data
Segmentation and profiling
AI-powered segments for new, active, and high-value players
2: Detect Behavior

Discover opportunities and risks based

on player behavior

Discover opportunities

and risks based

on player behavior

Detect High-Value Players

Recognize potential high-value players within the first 24 hours and create personalized offers to keep them engaged

Detect & Prevent Churn

Spot players at risk of leaving and take action before they disengage

Detect Anomalies

Identify abusing gaming activities and respond quickly according

to guidelines

3: Personalize

Deliver personalized experiences using our recommendations

Deliver personalized experiences using our recommendations

Game Recommendations

Boost engagement with personalized game selections for every player

Deposit Bonus
Up to 1,000 deposit match + 50 FS on Big Bamboo
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FREE SPINS BONUS
150 FS on Sweet Bonanza — no deposit required
Activate
DEPOSIT BONUS
Double your deposit up to 1,500 on Razor Shark
ACTIVATE
CASHBACK BONUS
10% cashback on Legacy of Dead this week
ACTIVATE
Next Best Offer

Drive player activity and loyalty with

personalized bonus recommendations

Custom Solution
Mix and match services depending on your goals and capacity

Game Recommendations for Active Players

Lobby Categories Builder

Anomaly Detection

Next Best Offer

High-Value Players Detection

Active Players Behavior Profiling

Early Churn Detection

Game Recommendations for Newbies

Newbies Behavior Profiling

Next Best Offer

Works effectively with as little as ~3 months worth of data

We handle the integration in as little

as 20 days

1
Data Connection

Agreement on data transfer and requirements

Setup of the data source

Validation of transferred data accuracy

Secure Data Transfer
Secure Data Transfer
2
Insights & Training

Preparation of data

AI models training

3
Launch & First Results

A/B test design

Test launch

Test results evaluation

Frequently Asked Questions
Are your solutions secure?

Yes, security is our top priority. We follow industry-leading frameworks like NIST, ISO 27001, and ENISA, and conduct regular audits to keep our infrastructure safe. Plus, our AI models are PII-free, meaning we don’t require any personal data from you.

Do you collect personal data?

Our AI models are designed to be free from Personally Identifiable Information (PII), so we won’t request any personal data.

What kind of data do you need?

For our Lobby Personalization solution, we require:

  • General player data (such as location, currency, age, etc. — no personal data)
  • Gaming activity data

For the Newbies Boost and Active Player Boost, we also need:

  • Bonus activity data
  • Payment activity data

These data points help us train our AI models to provide personalized experiences and insights tailored to your platform.

How simple is the integration process?

We handle all ETL processes on our side. Your team's main task is simply setting up a regularly updated replica of your database with a pre-agreed set of views accessible to us. After data transfer we validate the accuracy of the aggregated data together. Once confirmed, we are ready to start training the models.

When will we start seeing results?

Lobby Personalization Solution: You can expect results within the first month, measured through A/B testing with test and control groups.

Newbies Boost and Active Players Boost: Results typically show within 2–3 months. These solutions are more comprehensive and require close coordination with your internal teams.

Are your solutions secure?

Yes, security is our top priority. We follow industry-leading frameworks like NIST, ISO 27001, and ENISA, and conduct regular audits to keep our infrastructure safe. Plus, our AI models are PII-free, meaning we don’t require any personal data from you.

Do you collect personal data?

Our AI models are designed to be free from Personally Identifiable Information (PII), so we won’t request any personal data.

What kind of data do you need?

For our Lobby Personalization solution, we require:

  • General player data (such as location, currency, age, etc. — no personal data)
  • Gaming activity data

For the Newbies Boost and Active Player Boost, we also need:

  • Bonus activity data
  • Payment activity data

These data points help us train our AI models to provide personalized experiences and insights tailored to your platform.

How simple is the integration process?

We handle all ETL processes on our side. Your team's main task is simply setting up a regularly updated replica of your database with a pre-agreed set of views accessible to us. After data transfer we validate the accuracy of the aggregated data together. Once confirmed, we are ready to start training the models.

When will we start seeing results?

Lobby Personalization Solution: You can expect results within the first month, measured through A/B testing with test and control groups.

Newbies Boost and Active Players Boost: Results typically show within 2–3 months. These solutions are more comprehensive and require close coordination with your internal teams.

Transform your iGaming platform

with The Playa

Transform your iGaming platform

with The Playa